When your machine is at a standstill, things have to move fast. With HEKUview, you can now solve problems many times faster. The innovative solution provides you with a service technician who supports you in solving the problem live and directly via app. In this way, even complex service cases are solved quickly and without an on-site visit.
Scope of HEKUview services
- Recording and exchange of audio, image and video files
- Editing of images with real-time transmission
- Chat function for smooth communication
- Step-by-step instructions
- Digital service request
- AR functions
An account for our customer portal is required to use the app.
Download the service app now for free on your device and test the new way to our technical customer service.